Refund & Cancellation

Shipping & Delivery Policy

Last updated on Nov 20th 2023

Refund and Cancellation Policy

Refund Policy:

1. Membership Fee Refund:
   • We understand that circumstances may change. If you decide to cancel your membership within 7 days of the purchase date, you are eligible for a full refund.
   • Refunds will be processed through the original mode of payment.
2. Profile Enhancement Services:
   • If you've purchased any profile enhancement services and wish to cancel, you can do so within 48 hours of the purchase for a full refund.
   • Refund requests after 48 hours will be reviewed on a case-by-case basis.
3. Event Registrations:
   • For events organized by Falcon Matrimony, cancellations made 7 days before the event will receive a full refund.
   • No refunds will be issued for cancellations made less than 7 days before the event.

Cancellation Policy:

1. Membership Cancellation:
   • You have the right to cancel your membership at any time. To cancel, please contact our customer support.
   • Once canceled, your membership will remain active until the end of the current billing cycle.
2. Profile Enhancement Services:
   • You can cancel any profile enhancement service by contacting our support team.
   • Cancellations made within 48 hours of the purchase date will receive a full refund.
3. Event Registrations:
   • If you wish to cancel your registration for an event, please notify us at least 7 days before the event date.
   • Cancellations made less than 7 days before the event will not be eligible for a refund.

Note:

• Falcon Matrimony reserves the right to modify this Refund and Cancellation Policy at any time without prior notice. Users are encouraged to review this policy periodically for changes.
• In case of any dispute, Falcon Matrimony's decision will be final and binding.